11th Hour to supply Cruise Terminals

Cardiff-based events services provider 11th Hour is well-accustomed to meeting the needs of a broad range of clients. The Welsh capital itself has provided the backdrop for many large scale projects which have showcased the company’s skills and capacity, something that has undoubtedly been a factor in its continued expansion in the UK market. Most recently in its home city, 11th Hour has been appointed by Associated British Ports South Wales to supply a temporary passenger terminal in Cardiff Bay for the 22,000 tonne, 800 passenger, cruise ship Marco Polo, which will be sailing on a number of voyages from the port during May and June.

The terminal will comprise three marquee structures. The main terminal, at 51m x 15m, will be fully lit and carpeted with seating for more than 200 and supplemented by a 6m x 6m porch and 9m x 6m area for holding and scanning luggage. 11th Hour will supply all the security elements of the terminal including bag-scanning and metal detection equipment. An extensive brief also includes the supply of power, full toilet facilities, check-in desks and barrier systems for queue management, as well as signage from the M4 motorway to the port and all staff required to manage the terminal.

This nautically themed project will overlap 11th Hour’s involvement with the prestigious Volvo Ocean Race when it puts into Cardiff, where the team will supply a range of facilities for the Race Village.

Experienced project manager Bruno Hunt will take charge of the technical aspects of the terminal, whilst Business Development Manger Jason Venables will oversee the customer-facing side of the operation. Jason is more than confident in 11th Hour’s ability to concurrently deliver two high profile and demanding briefs during what is already a traditionally busy time:

“Last year in the run up to The Champions League Final’s visit to Cardiff, we made sure we stayed ahead of the curve by investing in more equipment and just as importantly, additional experienced and well-qualified staff. Our teams are comfortably able to handle simultaneous events on any scale – something that the Champions League project amply demonstrated – and we’re very much looking forward to meeting this interesting challenge. The cruise ship terminal is certainly a first but it combines familiar elements from any number of previous projects, so we anticipate that the Marco Polo’s passengers will experience an efficient and comfortable boarding.”